Privacy Policy

Last Updated:

Nuevoads ("us", "we", or "our") operates the Nuevoads website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible from terms.html.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, especially through our contact form, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Business Type (as selected in the form)
Phone number (if provided optionally)
Company Name (if provided optionally)

We also collect data related to your interaction with cookies as described in Section 2.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This is typically collected through analytics services like Google Analytics.

2. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Our website is nuevoads.com.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

The primary cookie we use (via `localStorage`, which is similar browser storage) is to remember your consent to our cookie policy itself, so we don't show you the banner on every visit after you've accepted it. This is stored under the key `cookiesAcceptedMinimalV2`.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some preference-based functionalities (like remembering your cookie consent) may not work as intended. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the "Help" option in your browser for more details:

Examples of Cookies our third-party services (like Google Analytics, Chatbase) may use:

Session Cookies: To operate their respective services.
Preference Cookies: To remember your preferences and various settings within their platforms.
Security Cookies: For security purposes within their platforms.
Analytics Cookies: We use third-party Service Providers like Google Analytics (Google LLC) and Chatbase (Chatbase.co) to monitor and analyze the use of our Service. These services may set their own cookies to collect data such as IP address, geographical location, browser type, operating system, referral source, length of visit, pages viewed, and similar information. This data helps us understand user behavior and improve our website.
- Google Analytics: For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
- Chatbase: For more information on Chatbase's privacy practices, refer to their policy on their website.

3. Use of Data

Nuevoads uses the collected data for various purposes:

To provide and maintain our Service
To respond to your inquiries submitted through our contact form
To notify you about changes to our Service (if you opt-in to a mailing list, which we currently do not operate directly via the website for general visitors beyond form submission contact)
To allow you to participate in interactive features of our Service when you choose to do so (e.g., Chatbase widget)
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To manage your cookie consent preferences

4. Form Submissions (Formspree)

Our contact form is powered by Formspree (formspree.io). When you submit the contact form, the data you provide (Name, Email, Business Type, and any other fields) is sent to Formspree, which then forwards it to our designated email address at Nuevoads (info@nuevoads.com). Formspree acts as a data processor for this information. We encourage you to review Formspree's privacy policy to understand how they handle data.

5. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Argentina and choose to provide information to us, please note that we (Nuevoads) are based in Argentina, and we transfer the data, including Personal Data received via Formspree, to Argentina and process it there. Data processed by third-party services like Formspree, Google Analytics, or Chatbase may be processed in other jurisdictions according to their respective policies.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nuevoads will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure Of Data

Legal Requirements

Nuevoads may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Nuevoads
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

7. Security Of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, such as HTTPS (SSL encryption) for our website. Our contact form submissions are handled by Formspree, which also uses encryption. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Examples include:

Formspree: For contact form functionality.
Google Analytics: For website usage analytics.
Chatbase: For the AI chat widget functionality.
Web hosting providers and CDN services.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We recommend reviewing their respective privacy policies.

9. Links To Other Sites

Our Service may contain links to other sites that are not operated by us (e.g., links to social media platforms, placeholder logos in the "Trusted By" section like Wikimedia, or service providers like Formspree). If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Your Data Rights (e.g., under GDPR or similar regulations)

Nuevoads aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you (primarily, this would be information you submitted via our contact form) and if you want it to be removed from our systems, please contact us at info@nuevoads.com.

Depending on your jurisdiction, you may have the following data protection rights:

The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Nuevoads relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.

If you are a resident of the European Economic Area (EEA), you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

12. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@nuevoads.com
By visiting the contact section on our website: Nuevoads Contact